Connecting your eBay seller account to EZList is the crucial first step to unlocking AI-powered listing automation. This comprehensive guide will walk you through the EZList secure setup process with clear screenshots and troubleshooting tips.
Your Security is Our Priority
EZList uses eBay OAuth - the same secure authentication system used by eBay's own mobile app. We never see or store your eBay password, and you can revoke access anytime from your eBay account settings.
Before You Begin: Prerequisites
✅ What You'll Need:
- • An active eBay seller account with selling permissions
- • Your eBay username and password
- • Access to the email associated with your eBay account
- • A few minutes of uninterrupted time
⚠️ Important Notes:
- • You must have an active eBay seller account (not just buyer)
- • Your eBay account must be in good standing
- • Two-factor authentication may require additional steps
Step-by-Step Connection Process
1Navigate to EZList Connection Settings
Start by logging into your EZList account and accessing the connection settings:
- Go to EZList.ai
- Click the "Settings" icon in the top navigation
- Select "eBay Connection" from the menu
- Click the prominent "Connect eBay Account" button
EZList settings page showing "Connect eBay Account" button
2eBay OAuth Authorization Screen
You'll be redirected to eBay's secure OAuth authorization page. This is where the magic happens:
- • The URL will show
auth.ebay.com- this confirms you're on eBay's official site - • You'll see EZList listed as the requesting application
- • A detailed list of permissions will be displayed
🔐 Permissions Explained
EZList requests these specific permissions:
- • View and manage your listings: Required to create and update listings
- • Access your seller information: Needed for account verification and compliance
- • Read marketplace data: Used for market research and pricing optimization
eBay OAuth authorization page showing EZList permissions
3Enter Your eBay Credentials
Now you'll log in using your regular eBay credentials:
- Enter your eBay username or email address
- Enter your eBay password
- Complete any two-factor authentication if enabled
- Click "Sign In"
💡 Pro Tip
If you have two-factor authentication enabled, have your phone ready for the verification code. This is an extra security measure eBay uses to protect your account.
eBay login form with username and password fields
4Review and Grant Permissions
After successful login, you'll see a detailed permissions summary:
- • Review each permission carefully
- • Ensure all permissions align with EZList's functionality
- • Click "I Agree" or "Grant Access" to proceed
🔍 What Happens Next?
Once you grant permissions, eBay will generate a secure access token and send it to EZList. This token allows EZList to interact with your eBay account without ever knowing your password.
eBay permissions review page with "Grant Access" button
5Connection Confirmation
You'll be automatically redirected back to EZList, where you should see:
- • A success message confirming the connection
- • Your eBay username displayed in the settings
- • Connection status showing as "Active"
- • Last connected timestamp
🎉 Congratulations!
Your eBay account is now securely connected to EZList. You can start creating AI-generated listings immediately!
EZList success page showing connected eBay account details
🛠️Troubleshooting Common Issues
❌ "Invalid Credentials" Error
Problem: eBay rejects your login information
Solutions:
- Double-check your username and password
- Try logging into eBay directly first
- Reset your password if necessary
- Ensure your account isn't temporarily restricted
⏱️ "Connection Timeout" Error
Problem: The authorization process takes too long
Solutions:
- Check your internet connection
- Try a different browser or clear cache
- Disable browser extensions temporarily
- Try again during off-peak hours
🚫 "Access Denied" Error
Problem: eBay denies permission to EZList
Solutions:
- Ensure your eBay account has selling permissions
- Check if your account is in good standing
- Contact eBay support if issues persist
- Try connecting from a different device
🔄 "Session Expired" Error
Problem: The connection process was interrupted
Solutions:
- Start the connection process from the beginning
- Complete the entire process without switching tabs
- Ensure you're not using private/incognito mode
- Contact EZList support if problems persist
🔒Security Best Practices
✅ Do This:
- • Always verify the URL shows "auth.ebay.com"
- • Keep your eBay password secure and unique
- • Enable two-factor authentication on eBay
- • Regularly review connected applications
- • Log out of eBay after connecting
❌ Avoid This:
- • Never enter credentials on suspicious sites
- • Don't share your eBay login information
- • Avoid connecting on public WiFi
- • Don't ignore security warnings
- • Never skip permission reviews
🔧Managing Your Connection
Viewing Connection Status
You can always check your connection status in EZList Settings:
- Connection status (Active/Expired/Error)
- Last successful sync time
- Associated eBay username
- Permission scope details
Refreshing Your Connection
eBay tokens expire periodically for security. EZList will:
- Automatically refresh tokens when needed
- Notify you if manual reconnection is required
- Provide easy one-click reconnection
Disconnecting Your Account
To disconnect your eBay account from EZList:
- Go to EZList Settings → eBay Connection
- Click "Disconnect Account"
- Confirm the disconnection
- Optionally revoke access from eBay's Account Settings
🚀What's Next?
Congratulations! Your eBay account is now connected to EZList. Here's what you can do next:
📸 Create Your First Listing
Upload product photos and watch AI generate a complete listing in seconds.
📚 Learn Advanced Features
Explore product hints, background removal, and market research tools.
📈 Scale Your Business
Automate your workflow and increase listing volume with AI assistance.
Need Help?
If you encounter any issues connecting your eBay account, our support team is here to help.